Privacy Policy

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Cloud Engineer Hub ("we", "us", or "our") operates the website cloudengineerhub.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described here.

Information we collect

We collect only what we need to provide our services:

Information you provide: When you purchase premium access or contact us, you may give us your name, email address, and phone number.
Payment information: Payments are processed by Razorpay, our third-party payment provider. We do not store your card or bank details on our servers; we only receive a payment confirmation and reference ID.
Usage data: Like most websites, we may automatically collect basic technical information such as your browser type, device, and pages visited, to keep the Site secure and improve it.
Tool data: Our Logs Analyzer processes files locally in your browser. Log files you analyse are not uploaded to our servers.

How we use your information

To provide premium access and create your account after purchase.
To respond to your questions and support requests.
To operate, maintain, and improve the Site and our tools.
To detect, prevent, and address technical issues or fraud.

Cookies

The Site uses cookies and similar technologies (such as browser local storage) to remember your preferences (for example, light or dark theme) and to keep you signed in. You can control or delete cookies through your browser settings. Disabling some cookies may affect how the Site works.

Third-party advertising (Google AdSense)

We may display advertising served by Google, including through Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this and other websites.

Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our Site and/or other sites on the Internet.
You may opt out of personalised advertising by visiting Google Ads Settings.
You can also opt out of some third-party vendors' use of cookies for personalised advertising by visiting www.aboutads.info.

For more information on how Google uses data when you use our Site, see Google's Privacy & Terms.

Third-party services

We rely on trusted third parties to operate our Site, including Razorpay (payments), our hosting provider, and Google (analytics and advertising). These providers process data on our behalf under their own privacy policies.

Data retention and security

We keep personal information only as long as necessary to provide our services and meet legal obligations. We take reasonable technical measures to protect your data, though no method of transmission over the Internet is completely secure.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the details on our Contact page.

Children's privacy

Our Site is intended for professionals and is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact

If you have any questions about this Privacy Policy, please contact us at anuradha2012001kumari@gmail.com or via our Contact page.